Refund policy

Thank you for shopping with us! Please read our policy carefully. By placing an order with our store, you agree to the terms outlined below:

---

Replacement Policy (No Refunds)
No Refunds: We do not offer refunds. In the event that you receive a wrong or defective item, we will replace it.
unboxing video is must to claim replacement.
Eligibility: Only items that are delivered incorrectly or are defective qualify for a replacement.
Elecrtonic products are not covered under replacement policy.

---

2. Replacement Request Guidelines
Timeframe: You must notify us within 48 Hours (2 days) of your delivery date to request a replacement.
How to Request:
- Contact our customer support at lordamal666@gmail.com
- Provide your order number, a detailed description of the issue, and clear photos as evidence of the defect or error along with unboxing video with out any cut or retake(must).

- Customers may need to sent the product back to our warehouse address, address will be provided along with the case id after replacement approval.

- Approval Process: Once your request is verified and damaged product's return courier slip/label is shared to us, we will process a replacement at no additional cost to you.

---

3. What Is Not Covered**
- Late Requests: Requests made after 2 days from the delivery date will not be eligible for replacement.

- Elecrtonic products are not covered under replacement policy.

- Non-qualifying Issues: Items damaged due to misuse, accidental damage, or normal wear and tear are not covered under this policy.

---

4. Shipping of Replacement Items
- Shipping Costs: We will cover the shipping cost for sending the replacement item.
- Shipping Method: Replacement items will be shipped using the original shipping address.

---

5. Policy Modifications
We reserve the right to modify or update this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

---

6. Contact Us
If you have any questions or need further assistance regarding our Return & Replacement Policy, please reach out to us at:
- Email: lordamal666@gmail.com

Thank you for your understanding and for choosing our store. We are committed to ensuring you receive high-quality products and outstanding service.